STAFF PORTAL
Warranty Administration
Manage standard and extended warranty records securely. Authorised staff accounts only.
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STAFF PORTAL
Manage standard and extended warranty records securely. Authorised staff accounts only.
Warranty Admin
OUSON WARRANTY SYSTEM
Review every registered warranty and manage extended coverage in one place.
| Customer & device | Serial / Lot | Purchase date | Order & source | Contact | Address | Coverage & expiry | Warranty status | App account | Actions |
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| Reference | Customer | Product / serial | Extension | Market | Status | Action |
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| Select | Reference | Customer | Product / serial | Problem | Market | Status | Action |
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Enter the email addresses that should receive updates, then choose the events below. Leave the recipient list or every event unchecked to turn notifications off.
Warranty registration and all four claim tabs sync from Google Sheets. Check the latest successful sync below. Times are shown in Malaysia time.
| Sheet | Source rows | Last received | Connection |
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| Created | Event | Recipient | Status |
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| Customer & device | Order | Warranty | Requested | Status | Actions |
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REGISTRATION VALIDATION
Import your serial and lot list first. Existing app and website warranties are not changed.
Select a model to see its serials. Counts cover all serials in the selected market and inventory view.
| Product | Serial number | Lot number | Market | Registration | App link | Registered customer | Registered at | Import source |
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| Staff member | Role | Market access | Permissions | Status | Actions |
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| Customer & device | Serial / Lot | Requested by | Reason | Status | Actions |
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